Archive for the ‘Marketing Technology blog’ Category

Social media, big agencies, blah, blah

We’re off again. Yet more articles in yet more so-called industry publications bashing the “agencies don’t get social media” stick. This particular one got my goat because it’s by someone I respected.
A few thoughts in response (I didn’t comment on the article because I refuse to register on a site just to provide an opinion [...]

Social Media Influence Manifesto

Yikes. Is it really that long since my last post here? Funny how 5 years ago you would be lambasted for “not getting it” if you didn’t post at least once every day, yet now look at us.
However, I digress. Picking up on the theme of influence, everything I do in my role as community [...]

What is influence anyway?

I’m currently involved in a project to support Hill & Knowlton’s sponsorship of the COP15 United Nations Climate Change Conference next month, which involves analysing the different media, influencers and topics driving the conversation.
One of the things we are doing is measuring the most prominent tweeters (the COP15 Twitterati – latest table here and Twitter [...]

FTC Guides on Endorsements and Testimonials: What it means in practice

On 1 December 2009 new guidelines (Guides) from the Federal Trade Commission (FTC) concerning the use of endorsements and testimonials in advertising come into force in the United States.
The most significant development in this revision is the inclusion of social or consumer-generated media as a form of endorsement. Whilst there is much in the full [...]

Announcing Hill & Knowlton’s New Social Media Principles

Almost a month ago, I asked for help to update Hill & Knowlton’s social media principles.
This afternoon, our CEO sent out the final version to all staff worldwide. We’ve already updated our public principles on our website, but I also wanted to share the full document here and explain a little about the process we’ve [...]

Augmented reality, part two

I keep getting drawn back to the topic of augmented reality and how it might impact on marketing and communication. When I wrote my first post on the subject I was beginning to explore some examples of the technology. After a period of reflection, I’m left with two questions:

How to describe it in layman’s terms
What [...]

Is Enterprise 2.0 a crock?

Dennis Howlett thinks so (although he doesn’t say whether his hypothetical crock is full of gold or some other raw material).
I started writing a brief, witty response to his ZDNet post whacking anyone who dare use the term Enterprise 2.0 over the head with his stick of experience (and a touch of hindsight, which as [...]

Help us write our social media guidelines

In May 2005, Hill & Knowlton wrote and then published our first personal blogging guidelines. Two years ago, as we started to give our clients more and more social media marketing advice, we updated these to create a wider set of social media principles.
Now it’s time to update these again. We’ve consulted widely internally, and [...]

Augmented reality: the next killer marketing technology

Since becoming the proud owner of an iPhone 3GS I’ve annoyed family, friends and colleagues silly be flashing it around and telling them which direction North is. I’ve also been marveling at the ecosystem of third party applications available (which, apparently, would cost over $140,000 if you bought them all).
But the apps – as these [...]

Helping executives get things done

Over the last three weeks, I have had as many conversation with senior executives about how they can cope with the constant barrage of incoming information, mainly via email.
In various lengths of windedness, I tell them rather smugly that my inbox is empty 95% of the time. Not because no one ever sends me anything [...]